Features or Benefits...The Basics on
Online Success
By
Terry Dean
The
basic building blocks of all advertising are
your product's or service's benefits.
What does
your prospect get out of it? This is the
foundation to your advertising, your meat &
potatoes so to speak!
The
first lesson in almost every study of
advertising starts (and often ends) with this
point...You must list your product's benefits,
not it's features. And you MUST know the
difference.
Every
copywriter worth anything has been plugging away
on you for decades on this one principle. Now,
it is my turn to do as well. I am honestly
shocked that more than 90% of businesses still
haven't figured this simple step out.
I
have looked at hundreds of ads where the writer
still hasn't figured out this simple principle,
whether it was in the mail, in a magazine, or on
the Internet. If you don't know the difference
between the two, you might as well quit now
while you are ahead.
While they
have told you to list all of the benefits, not
the features, I expect that you may never had
anyone tell you exactly how to do it. Well, you
are in for a lesson then.
Changing
Features into benefits is one of the simplest
parts of writing your ads, but if you have never
been shown the key it can be a downright
disaster.
Simply, a
feature is its basic qualities: how many pages,
the color, the financing, the durability, the
warrantee, the size, the pay plan, the products,
etc.
A
benefit is whatever a Prospect will receive from
each of the product's features. In other words,
the easiest way to transform a feature into a
benefit is to ask, "What's in it for me?"
If
you ask that of each feature, the benefit will
come flying out at you.
For
example, if you were selling an air conditioner,
a feature may be it's high output cooling
system...BUT nobody really cares about this.
What they do care about is that it will keep
them at a nice cool 70 degrees even when their
thermometer is melting in the 112 degree heat
outside...
If
you are selling a car that gets 55 miles per
gallon, that is a feature. The benefit is that
you will only have to stop to get gas 1/2 the
time everyone else does PLUS you save double on
all of your gasoline bills!
See, that
wasn't too difficult. All you have to do is go
down a list of features and ask yourself 2
simple questions:
What's In
this For Me?
What do I get out of it?
Once you get
those two questions down, you have half of the
art of ad writing down pat. Every time a
prospect looks at your advertising, they ARE
ASKING those questions! If all you tell them are
the product's features or about yourself, you
can kiss the sale goodbye.
You're
better off asking those questions FIRST! Then,
your advertising will be ready to answer them
when the prospects ask the same questions.
Your
prospects couldn't care less who you are or what
you are selling, Unless there is something in it
for them.
Don't make
people search through your advertising to find
out what's in it for them. Put it right up
front...In the headline, in the opening
paragraph, in the offer, throughout the bullets,
and all the way to the P.S. Make sure your sales
letter is chalk-full of benefits your prospects
want and need.
That is why
I call the benefits your "Basic Building Blocks"
to advertising. You will use these benefits as
you create your Headlines, offers, bullets, etc.
THEY ARE
YOUR SALES LETTER!
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